Because of the large number of orders that we are handling and the amount of money required to process them, it is no longer possible for any of the Co-op Managers to assume responsibility for any of the following situations. Therefore a policy to handle each of them has been created: Unpaid Order Policy Handling late payments has become an extraordinarily time consuming task. It is not possible for any of the Co-op Managers to continue following up on late payers since it interferes with the time needed to submit our orders to our different vendors. Therefore all unpaid orders will be canceled in their entirety after 8:00 PM on Sunday. The boxes, eggs, shrimp, coffee, cheese and baked goods will be canceled and not available for re-order. The dairy and extras will be made available for purchase through the Case Filling Form Unpaid Dairy Policy The Co-op submits our dairy order to our distributor 10 days prior to pick up. The last chance to cancel milk orders is when you receive the email notice stating that the current milk ordering cycle is ending. The payment for your dairy order is due at the same time as your produce. If by 8:00 PM on Sunday your order consists only of dairy and we have not received your payment we will place your dairy up for sale with the Case Filling Form. If we are unable to sell your dairy items, you will be responsible for payment and pickup of those items. Unclaimed Order Policy All orders that are not claimed during Pick Up between 4:00 PM and 6:00 PM will be donated to the church, St. Michaels & All Angels Episcopal Church. If you will not be able to pick up your order because of an emergency situation during those hours and you have not been able to arrange for someone else to pick it up, the following number will be available for you to call and give us notice. We will do our best to make the necessary arrangements to hold your order for 48 hours, after that time it will be donated to the church's food bank. If at that time there is a remaining balance to be paid, it will be moved forward to your next order. Emergency Phone Number during Pick Up Only (912) 354-7230. This is the Church's phone - please do NOT use it outside of Pick-Up hours. We appreciate your understanding in this matter. |