We have created a new page on our website that gives you the ability to access co-op member order total and payment history (see link below).  It is a lookup similar to the invoice view - you input your name, click submit, then click a link to the right  so see all of your order totals and payments for 2009.  It will also give you your current balance (as of the most recent completed order) and show any damaged or missing items credits (those that are reported through the damage form after an order).  A few things to note:

- the credits you will see listed specifically in the balance lookup do not include things such as items that were ordered originally but do not arrive because they were out of stock, items you didn't receive because of a shortage in quantity shipped, etc.  Those kinds of things are handled on the order spreadsheet directly - we simply remove or change the items in question from your order, removing/changing the related amount and updating your balance accordingly.  So you will not see these types of things listed specifically as 'credits'.

- the credits you will see are generally specific to items that are reported on the damage form directly after an order.  The date of the credit relates to the order for which it was reported.

- order totals are listed as negative numbers, payments as positive numbers

- there is a link to previous order spreadsheets on the member balance lookup page.  You can access order spreadsheets from March and April if you'd like to view your order in more detail.

Here is a link to the web page (you can also access this from our home page via a link in the navigation bar on the right side of the page):  http://www.savannahcoop.com/Home/member-balance-order-information

We hope this will be helpful!  Please let us know if you have any questions or feedback.

Thanks,
Melissa Beauchamp, Co-op Manager